15:59:59 <donuts> #startmeeting UX Team Weekly Meeting
15:59:59 <MeetBot> Meeting started Tue Jul 26 15:59:59 2022 UTC.  The chair is donuts. Information about MeetBot at http://wiki.debian.org/MeetBot.
15:59:59 <MeetBot> Useful Commands: #action #agreed #help #info #idea #link #topic.
16:00:04 <donuts> Pad: https://pad.riseup.net/p/tor-ux-team-2022-keep
16:00:52 <donuts> hi championquizzer ^^
16:01:02 <donuts> nah/nicob: you around?
16:02:13 <donuts> okay well while we're waiting, there's just one quick announcement: 11.5.1 should be released today
16:02:24 <championquizzer> oh nice!
16:02:28 <donuts> it contains important post-launch fixes to 11.5, including to the bridge card locale issue
16:03:14 <donuts> I'm going to go ahead and update the pad while the others are shuffling in :)
16:03:43 <championquizzer> great. we have been getting multiple reports of these so that's great news :)
16:03:57 <championquizzer> re. bridge card locale issue ^
16:05:25 <donuts> championquizzer: apologies, I thought that would be the case so asked the devs to prioritize a fix there
16:07:02 <donuts> okay, looks like it's just us championquizzer ^^
16:07:14 <championquizzer> thank you, donuts and no worries at all
16:07:22 <donuts> quick reminder that everyone is AFK Thu-Fri and as such the UX shop will be CLOSED
16:07:35 <donuts> so, my weekly planning section is pretty conservative
16:07:44 <donuts> how are you doing championquizzer? anything new we need to discuss?
16:08:30 <championquizzer> apart from the few known issues wrt 11.5 i think a new update i received was from users running into the samsung S22 bug
16:08:40 <donuts> right
16:08:47 <championquizzer> a user has reported that the workaround is not working for them
16:09:06 <championquizzer> i am trying to extract some more information, and will add to the ticket after that
16:09:33 <championquizzer> (the workaround as reported by a user earlier: https://gitlab.torproject.org/tpo/applications/fenix/-/issues/40216#note_2799350)
16:09:45 <donuts> thanks, hopefully someone will be available to work on it soon
16:09:59 <donuts> would you say this is our top reported bug on android atm?
16:10:12 <championquizzer> yep!
16:10:19 <donuts> okay I'll add that to the ticket, thanks!
16:10:29 <championquizzer> a close second will be the one with the add-ons
16:10:42 <championquizzer> https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40606
16:11:20 <nah> ops, sorry, lost track of time
16:11:23 <nah> but i'm here
16:11:33 <donuts> aha hello nah ^^
16:11:48 <donuts> please go ahead and update your board, but remember we're off Thu-Fri so it's gonna be a short week
16:11:57 <championquizzer> apart from this, since last week we are trying to learn more about Connection Assist and working on that user feedback. i will keep this ticket updated:
16:12:07 <championquizzer> https://gitlab.torproject.org/tpo/community/support/-/issues/40086
16:12:12 <championquizzer> hi nah o/
16:13:04 <championquizzer> that's about it for the updates :)
16:13:07 <nah> nice! i'll keep my eye in that ticket too
16:13:10 <nah> thanks championquizzer
16:13:57 <donuts> thanks championquizzer! i've updated those tickets
16:14:23 <championquizzer> awesome. thanks!
16:14:30 <donuts> one quick thing I wanted to discuss, is that I've started looking into tor-browser#41060 following the S30 usability testing nah has been conducted
16:15:14 <donuts> it was originally intended to help `not connected` users, however a contributor in the ticket highlighted that it could be useful for `connected` users too
16:15:32 <donuts> which gets us into tor-browser#40551 territory
16:16:06 <donuts> anyway, I think I'm going to try and tackle all of these issues together and just redesign the modal as per tor-browser#40552
16:16:28 <nah> if the user configured their bridges in about:preferences
16:16:32 <donuts> I'm curious what other pain points users run into with the existing Provide a Bridge UI though nah/championquizzer?
16:16:57 <nah> but didn't click connect, and then they come back to the address bar, the connect button would save their preferences and use it to connect
16:17:00 <nah> right?
16:17:19 <nah> or, would it just try the standard connection mode?
16:17:40 <donuts> nah: are you asking about how it works now, or the change I'm proposing?
16:17:48 <nah> the change your proposing
16:18:03 <donuts> ah right, cancel wouldn't save the configuration – no
16:18:13 <donuts> we could add an additional button but I wonder if it's really needed
16:18:28 <nah> oh right
16:18:30 <nah> makes sense
16:18:35 <donuts> so [Cancel] [Save] [Save & Connect]
16:18:40 <donuts> but it starts to get messy
16:19:02 <donuts> and if 99% of users are connecting immediately anyway, I'm comfortable omitting the option to [Save]
16:19:13 <donuts> hello nicob :)
16:19:23 <nicob> hi! sorry i'm late
16:19:46 <nah> and if they change their bridge, the connect would change to reconnect
16:19:50 <nah> or maybe just connect
16:19:54 <donuts> nicob: no worries!
16:19:57 <donuts> please keep in mind we're off Thu-Fri this week when you're updating your section of the pad
16:20:01 <donuts> and plan accordingly
16:20:13 <nicob> thank you yep, gonna update rn
16:20:39 <nah> i like it, donuts! users tend to follow the purple button, so they would connect sucessfully imo
16:20:45 <donuts> nah: yep I'm thinking about just keeping [Connect] for simplicity, but I'm not really sure how it would work atm
16:21:02 <donuts> i.e. i think all tor browser would need to do is build a circuit using the bridge
16:22:02 <donuts> I think at this point I'll just throw some designs at the devs and let them tell me how impractical they are
16:22:04 <donuts> however...
16:22:20 <donuts> if you have any other ideas for improvements to the modal in general, I'd love to hear them :)
16:22:31 <donuts> one thing I'm thinking of is some form of automatic formatting for bridge lines within the text box
16:22:48 <donuts> because right now it's really hard to tell multiple bridge lines apart
16:23:38 <championquizzer> i was just having a look at our bridges UI and the section 'Add a bridge manually'. do you think we can tweak the placeholder text a little bit
16:24:00 <championquizzer> i think input address:port would not work
16:24:19 <donuts> championquizzer: absolutely! that's mentioned at the top of the original ticket
16:24:32 <donuts> in tor-browser#40552
16:24:39 <donuts> I'm wondering what the best way to do that would be
16:24:59 <championquizzer> woops, sorry, i missed it :)
16:25:26 <donuts> like, is it enough to say "e.g. obfs4 xxxxxxxxxxxx cert=xxxxxxxxxxxx iat-mode=x"
16:25:39 <donuts> or should the placeholder also explain what these strings mean
16:26:13 <donuts> like the PT, the IP address, the bridge line and the fingerprint
16:26:48 <championquizzer> yeah we do this right now, when sharing the unlisted obfs4 bridges
16:27:18 <championquizzer> we just include a example (like you mentioned)
16:27:43 <donuts> i wonder if some kind of diagram would be useful
16:27:49 <donuts> it could be on the tb-manual page
16:28:03 <donuts> like with an arrow pointing at the PT, the IP address, the fingerprint etc.
16:28:32 <donuts> kinda explaining the anatomy of a bridge line
16:28:44 <championquizzer> that's a good idea
16:28:49 <nah> agreed
16:29:13 <donuts> the thing i keep wondering though
16:29:23 <donuts> is that wouldn't it be nice if the text field also did that
16:29:51 <donuts> but that's getting into some really heavy automatic formatting that may not be possible
16:30:06 <donuts> like, highlight the different parts with some kind of label
16:32:01 <donuts> okay, please feel free to add your ideas about formatting/placeholders to tor-browser#40552
16:32:10 <donuts> and i'll experiment with some mockups in the meantime :)
16:32:14 <nah> will do, donuts! thanks for sharing
16:32:17 <donuts> anything else for today folks?
16:32:18 <donuts> thanks nah!
16:32:35 <nah> i'll check the last testings to see if there are any other pain points or suggestions from users
16:32:42 <donuts> thank you :)
16:32:50 <nicob> checking out the ticket now :eyes:
16:32:55 <donuts> I'm sure there are plenty more S30 tickets we can create
16:33:03 <nicob> I updated my section but I think I'm all good donuts!
16:33:27 <donuts> actually nah, could you just DM me any other important issues and I'll create design tickets in applications/tor-browser?
16:33:32 <donuts> i need to add the location settings issue too
16:33:33 <championquizzer> will also keep an eye out for this and add any feedback to the ticket (re. 40552)
16:33:40 <donuts> nicob: great, thanks!
16:33:42 <nah> yep!
16:34:00 <donuts> perfect, thanks everyone!
16:34:08 <donuts> have a great week!
16:34:15 <championquizzer> thanks all! o/
16:34:19 <donuts> #endmeeting